Terms & Conditions
Effective Date: 8/6/2025
Business Name: Cascade Jewellery
Website: www.cascadejewellery.com.au

1. Overview
Welcome to Cascade Jewellery. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our site. If you do not agree with any part of these terms, please do not use our website.

2. Online Store Terms
By placing an order through our website, you confirm that:

• You are at least 18 years old or have legal parental or guardian consent

• All information provided is accurate, complete, and current

• You will not use our products for any illegal or unauthorised purpose

We reserve the right to refuse service or cancel orders at our sole discretion.

3. Product Information
We make every effort to display products as accurately as possible, including descriptions, images, and pricing. However:

• Colours and appearance may vary depending on your device screen

• All products are subject to availability

• Prices are subject to change without notice
   

4. Orders and Payment
All prices listed are in Australian Dollars (AUD) and inclusive of GST unless otherwise stated.
We accept payment via secure third-party providers such as credit/debit cards, PayPal, and other supported payment gateways.
Once your order is confirmed and payment is processed, you will receive an email confirmation. We reserve the right to cancel or refuse any order, particularly in cases of suspected fraud or pricing errors.

5. Shipping
We aim to dispatch orders within the timeframe stated on our Shipping Policy. Delivery times may vary depending on your location and chosen shipping method.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect addresses.

6. Returns & Exchanges
We do not offer refunds, but we do allow exchanges in accordance with our Returns & Exchange Policy.
You must request an exchange within 14 days of receiving your order, and items must be:

• Unworn and in original condition

• Returned with original packaging, tags, and proof of purchase

• Excluded from final sale or hygiene-restricted categories (e.g. earrings)

Please review our full Returns & Exchange Policy before submitting a request.

7. Intellectual Property
All content on our website — including images, logos, product designs, text, graphics, and branding — is the intellectual property of Cascade Jewellery and may not be copied, reproduced, or used without written permission.

8. User Conduct
You agree not to:

• Violate any laws in your jurisdiction

• Interfere with or disrupt the website or its security

• Upload or transmit any viruses or harmful code

• Use the site to harass, abuse, or harm others
   

9. Limitation of Liability
To the fullest extent permitted by law, Cascade Jewellery will not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products purchased.
We make no warranties or representations regarding the accuracy, reliability, or availability of our website or its content.

10. Indemnity
You agree to indemnify and hold harmless Cascade Jewellery and its affiliates, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the site or breach of these Terms
.
11. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Queensland
.
12. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will take effect immediately upon posting on this page. Your continued use of the site constitutes acceptance of the revised terms.

13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: info@cascadejewellery.com.au