Privacy Policy
Effective Date: 8/6/2025
Business Name: Cascade Jewellery
Website: www.cascadejewellery.com.au

1. Our Commitment to Your Privacy
At Cascade Jewellery, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website and services.

2. What Information We Collect
We may collect the following personal information:

• Your full name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (processed securely via third-party payment gateways)

• Order history and product preferences

• IP address, browser type, and device information

• Interaction data (e.g. pages visited, time on site, clicks)
   

3. How We Collect Your Information
We collect personal information when you:

• Make a purchase from our online store

• Subscribe to our newsletter or marketing emails

• Contact us via email or contact form

• Browse our website (via cookies and analytics tools)

• Interact with our social media pages or advertisements
   

4. How We Use Your Information
We use your personal information to:

• Fulfil and deliver your orders

• Communicate with you about your purchase or enquiry

• Send marketing communications (if you opt in)

• Personalise your shopping experience

• Improve our website and customer service

• Comply with legal and regulatory obligations
   

5. Marketing Communications
If you opt in to receive marketing emails, we may contact you with updates, promotions, or new product launches. You can unsubscribe at any time by clicking the link in the footer of our emails or by contacting us directly.

6. Disclosure of Personal Information
We may disclose your personal information to:

• Service providers that assist in order fulfilment, payment processing, delivery, or email marketing

• Government authorities or legal bodies if required by law

• Our professional advisors (e.g. accountants, legal consultants) where reasonably necessary

We do not sell or rent your personal information to third parties.

7. Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure website encryption, password protection, and limiting access to authorised staff only.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Accessing or Correcting Your Information
You have the right to access, update, or correct your personal information at any time. If you would like to do so, please contact us using the details below.

9. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how our website is used. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies before sharing your information.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

12. Contact Us
If you have any questions or concerns about how we handle your personal information, or if you would like to make a complaint, please contact us:
Email: info@cascadejewellery.com.au